Privacy Policy

At Archana Academy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital study materials.

1. Information We Collect

When you visit our website, register for an account, or make a purchase, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing details provided during checkout.
• Account Information: If you create an account to access your digital downloads, we store your login credentials securely.
• Technical Data: We automatically collect certain information such as your IP address, browser type, and device information to improve our website's performance.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders (delivering digital PDF notes, PYQs, and study materials).
• To send you order confirmations, download links, and customer support messages.
• To improve our website layout, content, and overall user experience.
• To prevent fraudulent transactions and ensure website security.

3. Payment Processing and Security

We use secure, third-party payment gateways to process your transactions. We do not collect or store your credit/debit card numbers, UPI PINs, or any sensitive banking information on our servers. All payment data is securely handled by our payment partners according to strict RBI guidelines and banking regulations.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may only share your information with trusted third-party service providers who assist us in operating our website (e.g., hosting providers and payment gateways), as long as they agree to keep this information strictly confidential.

5. Cookies

Our website uses "cookies" to enhance your browsing experience. Cookies are small files stored on your device that help our website remember your cart items and login session. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website, like downloading your files easily.

6. Your Rights

You have the right to access, update, or delete your personal information stored on our website. If you wish to delete your account or have your data removed completely, please reach out to our support team.